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MA 35 Department: Immigration and Citizenship Calls Are Not Answered
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Austria’s municipal department 35 (MA 35), responsible for immigration and citizenship, is facing criticism yet again. In an interview, an employee of the MA 35 has recently divulged that nobody in the office answers the phone. The City Councilor responsible for the MA 35 has assured the public that reforms are being made to resolve the issues that the department is facing.
MA 35 Employee: "The phones actually ring all day. We hardly ever pick up the phone, unless we can see on the display that it's an internal number or a supervisor. Otherwise, the phone is ignored." / Picture: © BMI Bundesministerium für Inneres / Alexander Tuma
Austria’s municipal department 35, responsible for immigration and citizenship, is facing criticism yet again. People have been complaining for some time about their calls and emails not being answered.
An employee of the MA 35 has recently divulged that nobody answers the phone. According to reporting by the ORF…
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