Privacy Policy

Vindobona respects your privacy and is committed to protecting the confidentiality of the information you share with us.

We give you the possibility to get informed and to share as part of our mission to inform and to connect the international community of Vienna.

This notice describes our privacy policy. By visiting Vindobona, you are accepting the practices described in this privacy policy.

This policy describes what information we collect and how it is used and shared.

  1. What kinds of information do we collect?
  2. What is our cookie policy?
  3. How do we use this information?
  4. How is this information shared?
  5. How can I manage information about me?
  6. How can I delete information about me?
  7. How do we respond to legal requests or prevent harm?
  8. How will we notify you of changes to this policy?
  9. How to contact us with questions

1. What kinds of information do we collect?

Depending on which services you use, we collect different kinds of information from or about you.

Things you do and information you provide. We collect the content and other information you provide when you use our services, including when you sign up for an account, create or share, and message or communicate with others. This can include information in or about the content you provide, such as the location of a photo or the date a file was created. We also collect information about how you use our services, such as the types of content you view or engage with or the frequency and duration of your activities.

Things others do and information they provide. We also collect content and information that other people provide when they use our services, including information about you, such as when they share a photo of you, send a message to you, or upload, sync or import your contact information.

Your networks and connections. We collect information about the people and groups you are connected to and how you interact with them.

Information about payments. If you place orders or make financial transactions (like when you buy something on Vindobona, make a purchase or make a donation), we collect information about the purchase or transaction. This includes your payment information, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping and contact details.

Device information. We collect information from or about the computers, phones, or other devices where you install or access our services, depending on the permissions you’ve granted. We may associate the information we collect from your different devices, which helps us provide consistent services across your devices. Here are some examples of the information we collect:

  • Attributes such as the operating system, hardware version, device settings, file and software names and types, battery and signal strength, and device identifiers.
  • Device locations, including specific geographic locations, such as through GPS, Bluetooth, or WiFi signals.
  • Connection information such as the name of your mobile operator or ISP, browser type, language and time zone, mobile phone number and IP address.

2. What is our cookie policy?

We use cookies and similar technologies to provide and support our services and each of the uses outlined and described in this policy.

To make Vindobona work properly, we place small data files called cookies on your device. A cookie is a small text file that we save on your computer or mobile device when you visit our site. It enables us to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back or browse from one page to another.

How do we use cookies? A number of our pages use cookies

  • to remember your display preferences, such as contrast colour settings or font size,
  • if you have already replied to our welcome pop-up that asks you to register for our free membership (so you won't be asked again),
  • if you have agreed (or not) to our use of cookies on this site.

Enabling these cookies is not strictly necessary for Vindobona to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of Vindobona may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

3. How do we use this information?

We are dedicated to informing and connecting the international community of Vienna. We use all of the information we have to help us provide and support our services. Here’s how:

Provide, improve and develop our services. We are able to deliver our services, personalize content, and make suggestions for you by using this information to understand how you use and interact with our services and the people or things you’re connected to and interested in on and off our services.

Communicate with you. We use your information to send you marketing communications (if permitted by you), communicate with you about our services and let you know about our policies and terms. We also use your information to respond to you when you contact us.

Show and measure ads and services. We use the information we have to improve our advertising and measurement systems so we can show you relevant ads on and off our services and measure the effectiveness and reach of ads and services.

Promote safety and security. We use the information we have to help verify accounts and activity, and to promote safety and security on and off of our services, such as by investigating suspicious activity or violations of our terms or policies.

4. How is this information shared?

Sharing with third-party partners and customers. We will not sell, trade, or in any other way make your personal information available to third parties.

Sharing on our services. People use our services to connect and share with others. We make this possible by sharing your information in the following ways:

  1. People you share and communicate with. When you share and communicate using our services, you choose the audience who can see what you share. Public information is any information you share with a public audience. Public information is available to anyone on or off our services and can be seen or accessed through online search engines. In some cases, people you share and communicate with may download or re-share this content with others on and off our services. When you comment on another person’s content, that person decides the audience who can see your comment. If their audience is public, your comment will also be public.
  2. People that see content others share about you. Other people may use our services to share content about you with the audience they choose.

5. How can I manage information about me?

You can manage the content and information you share through your Vindobona account. We store data for as long as it is necessary to provide products and services to you and others. Information associated with your account will be kept until your account is deleted.

6. Personal Data Removal Request: How can I delete information about me? General Data Protection Regulation (GDPR)

You can delete your account and your personal data associated with your account at any time. You may ask us to delete the personal data we have collected about you.

Verification of Your Identity: We have to verify your identity before we can give you access to or delete your personal data. If we can’t verify your identity, we’ll unfortunately have to deny your request. This is to protect you.

When you delete your account, we also delete things you have posted.

If you want to delete your account, please inform us via our secure contact page.

You may use following filled in template to inform us about your desire: "I am hereby requesting immediate erasure of personal data concerning me according to Article 17 GDPR. [Please erase all personal data concerning me as defined by Article 4(1) GDPR.] [Please delete the following personal data concerning me: Specify the data to be deleted here.]"

7. How do we respond to legal requests or prevent harm?

Vindobona may contain links to other internet websites or online and mobile services provided by independent third parties, including websites of our advertisers and sponsors. Third party sites may be co-branded with Vindobona and so include Vindobona’s trade marks.

It is your decision whether you purchase or use any third party products or services made available on or via third party sites. Our privacy policy does not apply to third party sites.

Vindobona contains advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on Vindobona complies with international and Austrian law. Vindobona is not responsible for any error or inaccuracy in advertising or sponsorship material.

8. How will we notify you of changes to this policy?

We will publish an update here on this website so you have the opportunity to review and comment on the revised policy before continuing to use our services. This privacy policy was last updated on May 25, 2018 and replaces with immediate effect all privacy policies previously published.

9. How to contact us with questions

You can contact us using the information provided below with questions or concerns.
Weidlinger Straße 24/2/4
3400 Klosterneuburg

If you have questions about this policy, please contact us via our contact page.