CRM of Doka Group Awarded

Published: October 14, 2011; 15:41 · (Vindobona)

An international jury awarded prizes for the best customer-relationship management projects, ranking Doka among the top three companies, at the Customer-Relationship Management (CRM) Expo in Nuremberg, Germany.

CRM of Doka Group Awarded / Picture: © Flickr

The Doka Group came 2nd in the category ‘CRM Advancement’; its new CRM system allows it to deliver optimum customer care and development.

The critical factors underlying nominations for the Best Practice Award are how well the company and its processes focus on the customer, and how relevant this approach is to actual practice. Every year, a top-class panel of experts at the…

This article includes a total of 630 words.

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