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Vienna Service Office - Connecting the City of Vienna with UNO CITY for 30 Years

Published: November 22, 2018; 08:45 · (Vindobona)

On the occasion of the 30th anniversary of the Vienna Service Office in the UNO City, Director General of UNOV, Yury Fedotov and the new Mayor Michael Ludwig confirmed the good and close cooperation between the City of Vienna and the local UN organisations.

Mayor Michael Ludwig (left) and Yuri Fedotov, Director General of UNOV. / Picture: © Magistrat der Stadt Wien / PID/Jobst

For 30 years now, the Vienna Service Office (VSO) in the UNO City has been offering free services for employees of UN organisations and their family members in its Vienna branch.

"Vienna is proud of its UNO CITY. It makes me proud to be here in Vienna home to one of the four headquarters of the United Nations - the only one within the European Union. We are aware that this is not a matter of course", said Mayor Michael Ludwig on the occasion of the 30th anniversary of the City of Vienna branch office in the UNO City, the Vienna Service Office.

The aim of the office is not only to effectively support UN employees during their stay, but also to convey a positive overall impression of the host city in order to positively promote Vienna as a UN location.

On the occasion of the anniversary, more than 20 departments of the Vienna City Council and local authorities presented their respective services and their contribution to the implementation of the Sustainable Development Goals (SDGs) in the rotunda of the Vienna UNO City in the presence of the United Nations Office in Vienna (UNOV) Director General Yury Fedotov and Mayor Michael Ludwig. The children's choir SUPERAR provided musical accompaniment to the event.

"I personally attach great importance to the good and close cooperation between the City of Vienna and the UN organisations based here," said Ludwig.

On the occasion of the 40th anniversary of the UNO City next year, the City of Vienna and the UN organisations based in Vienna will take joint action to make the UN even better known among the Viennese population.

Director General Fedotov stressed the importance of the strong partnership that the United Nations has with its host city in Vienna.

The UNO employs more than 4,000 people from more than 110 countries in Vienna.

Approximately one third of them are Austrians.

The topics of the Vienna-based UN organisations range from peacebuilding, disarmament, security and human rights to sustainability and development.

Through the presence of important organizations such as the International Atomic Energy Agency (IAEA), the United Nations Industrial Development Organization (UNIDO), the United Nations Office on Drugs and Crime (UNODC), and the Preparatory Commission for the Comprehensive Nuclear-Test-Ban Treaty Organization (CTBTO PrepCom), Vienna plays a key international role, including in the implementation of Agenda 2030 and its Sustainable Development Goals (SDGs).

The presence of a total of around 40 international organisations and institutions (not only in the VIC) creates a detour profitability of over 500 million euros per year.

This secures about 10,000 jobs directly or indirectly.

In addition, Vienna's international presence increases its attractiveness as a business location as well as conference and congress tourism (Vienna is one of the world's leading conference destinations with over 2,400 international congresses and events per year).

About the Vienna Service Office

An advice centre of the City of Vienna is available at the VIC for staff members and their families, especially newcomers. This service is free of charge and provides a wealth of information and advice on topics such as:

  • Daily life in Vienna: information on exemptions from paying TV and radio licence fees, assistance with completing forms and translating German letters and documents
  • Consumer protection
  • Education: kindergarten for foreign children, Austrian schools, changing schools, university registration , music schools, private music teachers, language schools, summer schools, children's summer camps, etc.
  • Legal matters: contact numbers of lawyers who can give legal counseling in different languages
  • Difficulties which may arise from language barrier: communication with Austrian authorities, bills, fines, rental contracts, residence permits, telephone connection, consumer advice, etc.
  • Free information centres dealing with health, social problems, etc.
  • Cultural events in and around Vienna; Museums, exhibitions and sights, "Wien-Programm", concert halls, opera
  • Sightseeing
  • Infrastructure: city maps, public transportation, architecture, cycle paths,
  • Vienna's public transportation
  • Language courses
  • Adult education and further training and much more
  • Sports and leisure: cycling, hiking, skiing, horse riding, activities for children