The Bank Branch of the Future Already in its Beginnings

Businessn.a. ♦ Published: February 25, 2014; 11:37 ♦ (Vindobona)

Since 2008 the branch network of banks in the Eurozone has been shrinking. Likewise, banks struggle for client contacts in order to increase the client base.

The Bank Branch of the Future Already in its Beginnings / Picture: © Erste Group / Christian Wind

At this point the Austrian-based Erste Bank, which also covers Eastern European markets, tests a new concept for their branches in Vienna.

In fact, the financial crisis and societal changes caused a gradual decline in the number of customers and business. The new branch concept of Erste Bank should put things right, because it aims at enhancing the open approach to clients. For…