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Kapsch Lands Contract at Polish ADAC

Published: October 9, 2013; 12:41 · (Vindobona)

Polish ADAC subsidiary hires Kapsch to optimize its call center.

Kapsch Lands Contract at Polish ADAC / Picture: © Kapsch AG

Virtual desktop infrastructure for improving customer service processes

The Polish vehicle assistance company STARTER, which main shareholder is German ADAC, has commissioned Kapsch BusinessCom with the comprehensive modernization of its call center in order to optimize its customer service processes. The core of the new system is a virtual desktop solution that…

This article includes a total of 674 words.

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